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TCPA Consent

Terms governing telephone and text-message communication with Baton Rouge Mold Removal under the Telephone Consumer Protection Act (TCPA).

Last updated: 2026-09-18.

What you consent to when you contact us

When you call our line at (225) 422-7176 or submit an inquiry through this website, you agree that Baton Rouge Mold Removal and the people working on your quote may call or email you about your inquiry. Text messages are sent only by Baton Rouge Mold Removal, only about your inquiry, and only if you tick the optional text box on the form. Message frequency varies.

Consent is limited to the purposes of scheduling, quoting, performing, and following up on the mold inspection or remediation work you inquired about. We do not use your phone number for unrelated marketing to third parties.

Message and data rates

Standard message and data rates from your mobile carrier may apply to any SMS or MMS message we exchange with you. Baton Rouge Mold Removal does not charge for text messages.

How to opt out

You can withdraw consent to phone or text contact at any time. To opt out:

  • Text messages: reply STOP to any SMS you receive from us. Reply HELP for help.
  • Phone calls: tell the caller "please remove me from your list" — we log the request immediately and do not call again.
  • Email: email contact@moldremovalbatonrouge.com with "STOP CONTACT" in the subject line.

Opt-out requests are honored regardless of channel. Note: opting out of contact means we cannot follow up on any pending quote or scheduled work — we'll archive your file at your request.

Recorded calls

Calls to and from Baton Rouge Mold Removal may be recorded for quality assurance and dispute resolution. Louisiana is a one-party consent state for call recording. If you object to recording on a specific call, tell the person you're speaking with and we will end the recording for that call.

Emergency communication

If you have called us reporting active water intrusion or another urgent mold event, we may attempt reasonable follow-up contact even if standard consent has lapsed, in order to complete the emergency work you initiated. This limited exception ends once the urgent work is complete or you re-confirm your opt-out.

Questions

TCPA questions: email contact@moldremovalbatonrouge.com or call (225) 422-7176.